Terms & Conditions

With the signing of the registration, the student accepts the terms and conditions set out below.

1 Registration

1.1. All course details such as duration, number of sessions, start and finalization dates, complementary services and leisure activities are recorded on the registration form.

1.2. The teachers are native speakers of Spanish and the groups consist of no more than 10 participants.

1.3. The participants will be assigned a group according to their level of Spanish and the final course schedule will be communicated before initiating the course. The Carlos V Language School reserves the right to adapt schedules due to organizational necessity.

1.4. The participants must have a minimum age of 16 years. Underage participants need to present an authorization from their parents.

2. Course price

2.1 The course price genereally includes:

– Registration and placement test.

– Course materials, notebook, pen and other materials.

– Mock exams.

– Student’s guide with information on the school and the city.

– Access to the online campus with complementary material and exercises.

– Participation in the free leisure activities offered by the school, at least 3 per week.

– Access to wireless internet at the school.

– Certificate of participation (non official).

– 24h student assistance.

2.2 Not included in the price:

– Transfer service from and to the4 airport or train station.

– Travel insurance.

– Participation in leisure activities which bear a charge.

– Examination fees for official exams.

– Any other services that aren’t listed in point 2.1 or in the registration form.

3. Reservation and registration process:

3.1 The participant must fill in the registration form completely. The Carlos V Language School confirms the participation by e-mail, attaching the final price and service offer.

3.2 The participant must make a bank transfer of the complete course price or at least of a deposit of 150 € in order to book their spot. IMPORTANT: The spot is not booked unless the deposit is paid.

3.3 At least one month before the start of the course, the complete price must be paid.

3.4 The participant must indicate their full name in each transfer and should provide, whenever possible, the proof of payment by e-mail. Any bank fees are born by the participant.

3.5 In the case of cancellation until one month before the course, the Carlos V Language School refunds any transfer already made minus the deposit (150 €). If the course is cancelled at a later time, the school keeps any payments already received. IMPORTANT: Cancellations must be communicated in writing.

4. Groups:

4.1 The participant takes a placement test before their arrival to help the school place them in the appropriate group according to their level of Spanish and their interests.

4.2 Upon arrival in the school a second, oral level test will be conducted to confirm the level and assign the participant to their final group.

5. Insurance:

5.1 The Carlos V Language School possesses a general liability insurance for its students, which covers possible claims. This insurance does not cover damages suffered outside the school or on the way there.

5.2 The participant can furthermore take out travel insurance at their own expense for all further claims. The language school especially recommends taking out medical insurance, especially for participants from outside of the EU.

6. Conditions of the school:

6.1 accordance with legal regulations, complaint forms are available at the school.

6.2 No classes are held on national and local holidays (Seville). The course fee for these days will not be refunded.

6.3 Violence or lack of disrespect towards class mates or school staff leads to expulsion from the course.

6.4 The participant expressly gives the school the permission to take photo and video recordings of any format at the school, which may be used in information and promotional material of the Carlos V Language School. These recordings may be reproduced in print, on the Carlos V websites, on social media and in the school’s publications. The material will always be treated respectfully and under observation of the Spanish Law 3/2018 of the 5 th of December 2018 on the protection of citizens and their right to dignity and privacy. The recording will not be used for any other purposes other than the ones indicated above.

6.5 The participant confirms the perusal of the Spanish Law 3/2018, of the 5 th of December 2018 on the protection of personal data and know that they may exercise their right to access, rectify, cancel or oppose the storage of their personal data by writing to marketing@idiomascarlosv.es.

6.6 These terms and conditions are handed to the participant upon arrival at the Carlos V Language School and will be signed along with the final registration form („Matrícula“).

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